Drain cleaning can sometimes be problematic for people with septic systems, simply because it’s tough to know whether septic companies or plumbers should be called in to help. On the one hand, plumbers are great for all your indoor plumbing needs, but septic systems can present challenges they don’t normally get training on or have exposure to.

If you have a blockage and you can’t get water to drain, it could be a problem with the pipes inside the house or it could be an issue with a backup or clog where waste enters your tank. Plumbers are great and they know a lot of stuff, but they don’t often have experience dealing with septic systems. They can only diagnose what’s happening inside the house, and they often won’t touch any component of the septic system because they’re not familiar enough with it to diagnose or treat the problem.

It’s often easy for septic companies to diagnose issues over the phone, based on the types of symptoms that are present. When this isn’t possible, a visual exam of the pipes and system clear up any doubt. Our technicians have a lot of tools at their disposal to aid in drain cleaning, often including cameras, so the area can be checked in a non-invasive way. If the clog is resistant to traditional snaking, hydro-jetting is ideal. This technique utilizes high-pressure water to blast away debris, but in a way that‘s gentle enough that it won’t harm the system or the environment. If the issue is related to the tank or its components, septic companies can clean it out and perform any necessary repairs fast, so your system is functioning normally as quickly as possible.