About Ms. Rooter Septic
A Woman-Led Plumbing and Septic Team Serving Metro Atlanta With Honesty, Clarity & Care
At Ms. Rooter Septic, plumbing and septic work isn’t just our job — it’s our commitment to protecting families, homes, businesses, and the environment across Metro Atlanta. Since opening our doors in 2016, we’ve earned a reputation for transparency, craftsmanship, and being the company you can count on when it matters most.
Founded by a woman, operated with heart, and staffed by licensed, continuously trained professionals, we show up prepared to diagnose, explain, and solve, without the pressure or hidden fees. Our team serves both residential and commercial clients throughout Fulton, DeKalb, Rockdale Counties, and beyond, offering everything from septic pumping and system repairs to sewer line service and general plumbing.
How We Got Here & Why We Do Things Differently
We saw that too many plumbing companies push replacements over repairs, or leave customers confused and overwhelmed with technical terms. So we built Ms. Rooter Septic around something simpler: educate first, serve with integrity, and give customers real choices they can understand.
This means we take time on every job to walk you through what’s going on behind the walls or underground, helping you avoid unnecessary costs and make informed decisions. When repairs are a smart option, we’ll tell you. When a replacement is truly needed, we’ll explain why and what to expect. No scare tactics, no upselling — just professional service with your best interest in mind.
Our Values
What matters to us isn’t just what we do it, it’s how we do it. We live these values every time we pick up the phone or step onto a property.
They include:
- Integrity first: We treat your home or business with the same respect we’d give our own.
- Transparent pricing: Flat rates with no hidden charges mean you’ll always know what to expect.
- Customer education: We help you understand your options before making a big financial decision.
- Repair-first mindset: We focus on cost-effective repairs whenever possible, instead of jumping to replacement.
- Safety and environmental responsibility: We use the safest methods and materials, and we’re mindful of long-term impact.
- Emergency-ready, every day: Septic or plumbing trouble doesn’t wait, and neither do we. We’re available 24/7 when you need help fast.
These values aren’t just words; they’re a promise to every customer who chooses Ms. Rooter Septic for their plumbing or septic needs.
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Rooted in Service, Backed by IntegrityLicensed, insured, and trained to the highest standards, our team is committed to doing the right thing—every job, every time.
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Trusted for Repairs Others Won’t DoWhere many companies rush to replace, we specialize in troubleshooting and repairs, helping you extend the life of your system and save money.
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Honest Pricing, No SurprisesWith upfront flat-rate pricing and no hidden fees, what we quote is what you pay—no games, no gimmicks.
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We Educate Before We ExecuteBig decisions come with big questions. We take the time to make sure every customer understands their system and their options before any work begins.
Our Customers Love Us!
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Will Call Again
“Honest, transparent, and incredibly knowledgeable—Ms. Rooter is my go-to for all septic and plumbing needs.”John T. -
Amazing Experience!
“They showed up fast, explained everything clearly, and saved me from a full system replacement—true professionals!”Sarah M. -
Knowledgeable & Professional Service!
“Loved working with a team that actually takes time to educate you before doing the work.”Angie D.
We get it—septic and plumbing work isn’t always planned. Ask us about financing options designed to keep your home running without breaking the bank.
Call Your Local Experts Today!
Our professionals take pride in staying at the forefront of the industry. Each of our technicians undergoes rigorous initial training and continues to sharpen their skills with regular hands-on learning. This commitment to continuous improvement means we’re always prepared to use the latest tools and techniques to deliver safe, effective solutions.
No matter the scope of the job, you can trust our team to provide knowledgeable, reliable service that prioritizes your comfort and long-term system function. We serve communities like Jonesboro, McDonough, Alpharetta, Roswell, and Johns Creek, and every job, big or small, gets our full attention.
Whether you’re a homeowner dealing with a stubborn backup or a property manager needing dependable commercial service, we’re here to get it done right.
We’d love the chance to discuss how we can help with your plumbing or septic needs. Get in touch with Ms. Rooter Septic today at (404) 738-5238 to learn more or to schedule a service appointment—we’re here to provide the expert assistance you need. Hablamos español!